1. Processing Time
• We process and pack orders within 1-2 business days after payment is completed.
• Please note that orders placed during weekends or public holidays may be processed on the next business day.
2. Delivery Time
• Delivery times depend on your location and the shipping method selected:
• Standard Shipping (2-3 business days)
• Express Shipping (1-2 business days)
• Delivery times are estimates and do not include processing time.
3. Delivery Areas
• We currently support shipping to the UK and Ireland.
• If your address is outside our delivery zones, please contact us via email.
4. Shipping Fees
• Free standard shipping for orders over £50.
• Orders under £50 will have shipping fees automatically calculated based on your location and chosen shipping method.
5. Order Tracking
• After dispatch, we will send a confirmation email with your tracking number and link.
• You can track your order anytime via our [Order Tracking Page].
6. Delays and Unforeseen Factors
• We strive to ensure timely delivery, but delays may occur due to weather, customs clearance, flight delays, or other uncontrollable factors.
• If your order is delayed, please contact us through [Contact Us], and we will assist you.
7. Lost or Damaged Items
• If your item arrives damaged or is missing, please contact us within 48 hours with photos and relevant evidence.
• After verification, we will arrange for a replacement or refund.
8. Address Changes
• If you need to change your delivery address, please contact us within 12 hours after placing the order.
• If the order has already been shipped, we cannot make changes to the address.
Contact Us
For any shipping-related inquiries, please contact us via:
• Email： pac247supp@gmail.com
• WhatsApp： +44 751208730 （24/7）
